Taxicard Scheme Changes 2015/2016


The Newham Door to Door Scheme (D2D) which integrated Taxicard and Dial-a-Ride into a single service has changed to operate as two separate services. Existing members of the D2D scheme will not lose access to either Taxicard or Dial-a-Ride.

Taxicard: The London Taxicard scheme offers subsidised travel in licensed taxis and private hire vehicles to London residents with serious mobility impairments or who are severely sight impaired. Members have an allocation of 144 trips a year; starting 01 April 2015 and end 31 March 2016.

Members will keep their current D2D card to travel with the London Taxi Card Scheme and have been asked to register their details directly with Dial-a-Ride if they wish to remain a member. An application pack has been sent to all current members to complete.

Dial-a-Ride: London Dial-a-Ride is a free door-to-door transport service for disabled people who are unable to access public transport. Dial-a-Ride provides journeys in minibuses (subject to availability, depending on resource constraints) between 06:00 and 02:00, 365 days a year.

For a list of Frequently Asked Questions (FAQs) which should address any questions you may have about the change click here. If after reading the FAQs you still have a question please email or call 020 3373 4175.

Barking & Dagenham

The London borough of Barking & Dagenham has decided to remove Band C (members awarded with 36 trips) from their eligibility criteria.

Taxicard members (members awarded with 36 trips) from the scheme. Band C members will not be able to access the scheme from the 01 April. Any existing bookings will be cancelled and members will have to find alternative transport. Barking & Dagenham has written to all Band C members to inform them of the changes.

If members feel they still need the London Taxicard scheme and believe their circumstances have changed since originally applying they are able to reapply for Bands A or B. Please contact Barking & Dagenham on 020 8227 2334 to discuss and request a new application form.


The London borough of Harrow has increased the maximum subsidy amount awarded to members from £8.30 to £9.10 per trip.

Please note that members always pay a minimum contribution of £2.50 towards the fare. Your borough then subsidises the journey up to the amount of £9.10 or up to£11.60 on the metre and you will have to pay the balance.


The London Borough of Hillingdon has increased the number of trips awarded to members from 72 trips per year to 104 trips and has introduced double swiping.

Double swiping allows Taxicard members to swipe their cards twice during a journey instead of once. This means that they can use two trips and two subsidies.

For example, for a single trip, members pay a minimum fare of £1.50 and the maximum trip subsidy of £20.60 (up to a total of £23.60 on the meter). You would also pay any balance above £23.60 on the meter.